System Requirements

Windows

• OS:  64-bit Windows 10 or Windows 11

• Memory: 8 GB RAM (16 GB+ recommended)

• Hard Drive: 100 GB or more free space is recommended

• Processor: A recent/modern high-end multicore processor is recommended

Mac OS X

• OS:  macOS 10.14 through macOS 12 Monterey

• Memory: 8 GB RAM (16 GB+ recommended)

• Hard Drive: 100 GB or more free space is recommended

• Processor: A recent/modern high-end multicore processor is recommended

Other Requirements

• For diagnostic image viewing, appropriate diagnostic-quality and regulation-compliant monitors should be used.

• For worklist viewing and report editing, video resolution of at least 1024 x 800 is recommended.

• Network bandwidth:  Minimum bandwidth of 5 Mbps.  100 Mbps or greater is recommended.

• The OnePacs license agreement requires physical access restrictions limiting physical access to the PC to authorized personnel with a legitimate need to access the equipment and/or the use of whole hard disk encryption (e.g. BitLocker on Windows or FileVault on macOS).

• See the Security Considerations page for other requirements and best practice recommendations on using OnePacs securely.

Authentication

• Credentials for downloading studies may be set through the "Connections" tab in Preferences

  

• To store permanent credentials for use when there is no concurrent web-based OnePacs session, the "Advanced" settings button may be used to configure stored credentials

• Alternatively, by checking the "Web login" feature, also available in the "Connections" tab of Preferences, when a user logs in to OnePacs through a web browser, the Study Retriever will automatically log in to OnePacs as that same user, to facilitate downloading studies for that user. 

  

Download Management

By selecting the "Manage downloads..." option from the study retriever right-click menu (in Windows) or the drop-down menu (in macOS), the Download Management window appears.

This provides information regarding downloads that are in progress, or in the queue to download when download slots are available. Individual study downloads can be started, stopped, paused, and resumed from this view. It is possible to filter the list of downloads in progress or scheduled by typing search text into the fields above each column in the active/scheduled downloads list. 

Studies that have already been downloaded may be re-downloaded, or stored to additional DICOM destinations, using the list of completed downloads at the bottom portion of the download manager view.

Debug logs may be uploaded to OnePacs support by clicking on the "Debug..." icon in the lower right.