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Users of OnePacs have access to a variety of support options.
All OnePacs users are welcome to use the OnePacs User Support Forums for general discussions about OnePacs, or to ask for help with educational or research use of OnePacs.
OnePacs support may also be requested through an on-line ticketing system, or by phone. Any request for assistance with OnePacs for patient care/clinical purposes must be be made through private communications in official support channels. Such support requests may be made by designated technical contacts within the group using OnePacs. Instructions Instructions for using such support options may be obtained from your OnePacs representative.
Pricing for support varies according to the specifics of the service agreement in place between the institution/group and OnePacs.
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