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🔐 Single Sign-On (SSO) with SAML for OnePACS

OnePACS now supports Single Sign-On (SSO) via SAML 2.0, enabling seamless and secure authentication through your organization's identity provider (IdP), such as Okta, Azure Active Directory, or other SAML-compatible services.

✅ Benefits of Using SSO

  • Use Your Existing Credentials: Log into OnePACS with your corporate username and password.

  • Enhanced Security: Centralized authentication via your IdP supports stronger access controls, including MFA policies.

  • Improved User Experience: No need to manage a separate OnePACS password, fewer credentials to remember and reset.

🧩 Supported Identity Providers

OnePACS SAML SSO is compatible with major IdPs, including:

  • Okta

  • Microsoft Azure AD

  • Google Workspace (SAML)

  • Ping Identity

  • Auth0

  • Any SAML 2.0-compliant IdP

Important Note: The OnePACS SAML Integration does not currently support user provisioning; however, this feature is planned for a future release. 

✅ Preconditions for SAML SSO Integration

Before configuring SAML in Onepacs, you will need to configure the application in your SSO Provider based on the following information.

  • OnePACS' SAML ACS URL: https://<your-subdomain>.onepacs.com/login/saml/acs

  • A custom SAML attribute named username is configured in your IdP. The user's login identifier (e.g., corporate username or email) should be used. The username attribute is included in the <AttributeStatement> of all successful SAML assertions.

📝 OnePACS Setup Requirements

To configure SSO for your organization, you’ll need to do the following:

Log in to OnePACS using your OnePACS admin credentials.

Identity Provider Configuration

Click on Admin > Identity Providers

Click Add at the bottom left of the screen.

Configure your Identity Provider in OnePACS with the metadata or information provided by your IdP below.

  • Friendly Name for OnePACS

  • IdP Managers (Add facility managers by clicking in the IdP managers box, or click the magnifying glass to select multiple facility managers)
  • SSO URL from your IdP
  • Entity ID from your IdP

  • Certificate

Assigning Users to IdPs

Click on Admin > Users

Add or edit an existing user. Expand Identity Providers at the bottom left of the screen. Select the Identity Provider previously configured, along with the username from the IdP server associated with the particular OnePacs user being updated.

  **The IdP username must match the value passed back from this username attribute.

Important Note: Admins are responsible for creating Identity Providers (IdPs). They can either add users directly or delegate access by assigning privileges to facility managers, who can then add other facility managers, facility users, or assign existing users to IdPs for authentication.

Please reach out to our support team if you need assistance with setup.

🛠️ How It Works

Once SSO is configured for your account:

  1. Navigate to your OnePACS landing page, i.e., web.onepacs.com, my.onepacs.com.

  2. Enter your OnePACS username

  3. You will be redirected to your IdP login page

  4. Authenticate using your corporate credentials

  5. Upon successful login, you're automatically redirected back into OnePACS

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