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When the RemotEye viewer is selected from the worklist, the web application will attempt to launch the RIA Helper application to view the study. If the RIA Helper application is not installed the user will be prompted to start or install the application. The RIA Helper application is available for Mac and Windows and enables the RemotEye viewer to be used in any modern browser on Mac or Windows.
To uninstall the helper app in Windows, use the Add/Remove Programs control panel feature.
To uninstall the helper app on macOS, run the "RIA Helper Uninstaller" program which is located in the /Neologica/RIAHelper folder in your user's home directory.
Java Web Start
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Java Web Start integration has been removed from most modern browsers. Installing the RIA Helper application is the recommended installation method. The following steps only pertain to browsers that support Java Web Start integration (only Internet Explorer at present). |
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